Shipping Policy
At SaucyInk, we are committed to delivering your orders efficiently and promptly. Please read our shipping policy to understand how we handle shipping and delivery.
1. Processing Time
- Order Processing: Orders are processed within 2-5 business days. During peak times, processing may take longer.
- Business Days: Our business days are Monday through Friday, excluding holidays.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs, which you can select during checkout:
- Standard Shipping
- Express Shipping
- Overnight Shipping
3. Shipping Rates
Shipping rates are calculated based on the weight of the order and the selected shipping method. You can view the shipping costs at checkout before finalizing your purchase.
4. International Shipping
We are pleased to offer international shipping. Delivery times and shipping costs vary based on the destination country:
- International Delivery: As per the selected Shipping Method during checkout
- Customs and Duties: Customers are responsible for any customs fees, import taxes, or duties imposed by their country.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery.
6. Shipping Address
Please ensure that your shipping address is correct and complete. SaucyInk is not responsible for orders shipped to incorrect addresses provided by the customer. Once the order is placed, we will not be able able to change the shipping address.
7. Delayed or Lost Orders
If your order is delayed or lost, please contact us at refreshvegan@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible. Please note that shipping delays can occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays.
9. Liability
T R Sales is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.
9. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order at refreshvegan@gmail.com.
10. Contact Us
For any issues in utilizing our services you may contact our helpdesk on: refreshvegan@gmail.com
Thank you for shopping with SaucyInk. We appreciate your business and strive to provide you with the best possible service.